Pricing that scales with you

    Clear prices. Room to grow.

    Start free, then pay for the email volume and capabilities your team needs. Compare what is available on every plan.

    Free monthly allowance

    1,000 emails

    Transactional sending

    $0.30 / 1,000

    Marketing sending

    $0.40 / 1,000

    Choose your starting point

    One platform, three ways to grow

    Plan setup, plan changes and credit top-ups are completed securely in the Simply Send app.

    Free

    $0/ month

    Try the sending platform with a monthly free allowance.

    • Up to 1,000 emails per month
    • API and template tools
    Start free

    Paid

    Flexible

    From $5/ month

    Set a monthly or annual allowance as your sending grows.

    • Transactional: $0.30 per 1,000 emails
    • Marketing: $0.40 per 1,000 emails
    • Mailbox, SMTP, workflows, and more.
    Choose a plan

    Enterprise

    Custom

    Talk with our team about higher volume and organization needs.

    • Custom capacity and retention options
    • SAML / SSO configuration
    • Priority support and SLA by agreement
    Contact sales

    Know what comes with your plan.

    Browse the full feature and capacity comparison, including every integration, security option and support channel.

    Every feature, clearly compared.

    Explore the tools and capabilities included with each plan. Workspace permissions and feature availability apply.

    Domains

    Authenticate your sending identity and organize your domains.

    Domains availability by plan
    FeatureFreePaidEnterprise
    Custom domainsIncludedIncludedIncluded
    Email authentication (SPF, DKIM and DMARC)IncludedIncludedIncluded
    Domain groupsIncludedIncludedIncluded

    API Keys

    Connect transactional, marketing and web applications with scoped keys.

    API Keys availability by plan
    FeatureFreePaidEnterprise
    Transactional email APIIncludedIncludedIncluded
    Marketing email APIIncludedIncludedIncluded
    Web setup keysIncludedIncludedIncluded
    Verified-domain association for email keysIncludedIncludedIncluded

    SMTP

    Use familiar SMTP credentials for transactional email.

    SMTP availability by plan
    FeatureFreePaidEnterprise
    SMTP relay—TransactionalTransactional
    Verified-domain association for SMTP—IncludedIncluded

    Mailbox

    A real inbox for receiving and managing email.

    Mailbox availability by plan
    FeatureFreePaidEnterprise
    Receive email—IncludedIncluded
    Send email—IncludedIncluded
    Shared mailbox access—IncludedIncluded

    Sandbox for Testing

    Test email integrations safely with the Virtual Inbox and predictable simulated outcomes.

    Sandbox for Testing availability by plan
    FeatureFreePaidEnterprise
    Virtual Inbox—IncludedIncluded
    Transactional API tests—IncludedIncluded
    Marketing API tests—IncludedIncluded
    SMTP relay tests—IncludedIncluded
    Email event testing (delivered, hard bounce, complaint, etc.)—IncludedIncluded
    Sandbox webhook event testing—IncludedIncluded
    Email-event workflow testing—IncludedIncluded
    Dashboard and analytics visibility—IncludedIncluded
    Automatic mock domain verification—IncludedIncluded

    Analytics

    Understand your sending activity and delivery outcomes over time.

    Analytics availability by plan
    FeatureFreePaidEnterprise
    Schedule Email activity and delivery statusIncludedIncludedIncluded
    Transactional and marketing deliverability dashboardsIncludedIncludedIncluded
    Send & Delivery dashboardsIncludedIncludedIncluded
    Open and Click dashboardsIncludedIncludedIncluded
    Bounce, Complaint and Unsubscribe dashboardsIncludedIncludedIncluded
    Email delivery history per emailIncludedIncludedIncluded
    CSV download for email events—IncludedIncluded
    Campaign performanceIncludedIncludedIncluded
    Live activity viewIncludedIncludedIncluded

    Templates

    Create, personalize and preview your email content.

    Templates availability by plan
    FeatureFreePaidEnterprise
    Create and edit templatesIncludedIncludedIncluded
    HTML template importIncludedIncludedIncluded
    Template previewsIncludedIncludedIncluded
    Template variablesIncludedIncludedIncluded
    AI-assisted template creationIncludedIncludedIncluded

    Contacts · Directory

    Manage individual contacts or bring your existing audience into Simply Send.

    Directory availability by plan
    FeatureFreePaidEnterprise
    Create and edit contactsIncludedIncludedIncluded
    CSV bulk uploadIncludedIncludedIncluded
    Custom fields (text, date, boolean, digit, geo location)IncludedIncludedIncluded

    Contacts · Subscription Groups

    Organize subscriptions and manage group membership.

    Subscription Groups availability by plan
    FeatureFreePaidEnterprise
    Create and manage subscription groupsIncludedIncludedIncluded

    Contacts · Segments

    Build reusable audiences from contact data on Paid and Enterprise plans.

    Segments availability by plan
    FeatureFreePaidEnterprise
    Create and manage segments—IncludedIncluded
    Contact filters (first name, last name, email, phone, source, tags and subscription group)—IncludedIncluded
    Contact date filters (created and updated)—IncludedIncluded
    Address filters (address lines, city, state / region, postal code and country)—IncludedIncluded
    Campaign action filters (opened, clicked, sent and bounced)—IncludedIncluded
    Campaign event count filters (sends, deliveries, opens and clicks)—IncludedIncluded
    Campaign event date filters (last sent, delivered, opened and clicked)—IncludedIncluded
    Custom field filters (text, number, date, boolean and geolocation radius)—IncludedIncluded

    Suppression

    Manage recipient exclusions and inspect delivery outcomes.

    Suppression availability by plan
    FeatureFreePaidEnterprise
    Suppressed UnsubscribeIncludedIncludedIncluded
    Suppressed ComplaintsIncludedIncludedIncluded
    Suppressed BounceIncludedIncludedIncluded
    Any email suppression check in Simply SendIncludedIncludedIncluded

    Campaigns

    Prepare campaigns for your audience.

    Campaigns availability by plan
    FeatureFreePaidEnterprise
    Campaign with subscription groupsIncludedIncludedIncluded
    Campaign with APIsIncludedIncludedIncluded
    Campaign with segments—IncludedIncluded
    Email deliverability eventsIncludedIncludedIncluded

    Workflows

    Build contact journeys and follow each execution on the saved canvas.

    Workflows availability by plan
    FeatureFreePaidEnterprise
    Drag-and-drop workflow canvasPromo accessIncludedIncluded
    Conditions and percentage splitsPromo accessIncludedIncluded
    Delays and wait-for-event nodesPromo accessIncludedIncluded
    Send email and webhook actionsPromo accessIncludedIncluded
    Contact, tag and group actionsPromo accessIncludedIncluded
    Start another workflowPromo accessIncludedIncluded
    Execution historyPromo accessIncludedIncluded
    Per-node execution statesPromo accessIncludedIncluded

    Webhooks

    Receive event notifications in your application.

    Webhooks availability by plan
    FeatureFreePaidEnterprise
    Email events (sent, delivered, bounce, complaint, etc.)IncludedIncludedIncluded
    Receive emails eventIncludedIncludedIncluded
    Resource creation eventsIncludedIncludedIncluded
    Webhook testingIncludedIncludedIncluded

    Integrations

    Available connections are included with eligible features. Third-party subscriptions, setup and permissions may apply.

    E-commerce

    E-commerce integrations availability by plan
    FeatureFreePaidEnterprise
    Shopify—Upcoming**Upcoming**
    WooCommerce—Upcoming**Upcoming**
    BigCommerce—Upcoming**Upcoming**
    Wix—Upcoming**Upcoming**
    Squarespace—Upcoming**Upcoming**
    Medusa—Upcoming**Upcoming**

    Authentication

    Authentication integrations availability by plan
    FeatureFreePaidEnterprise
    Clerk—IncludedIncluded
    Auth0—IncludedIncluded
    Auth.js—IncludedIncluded
    Better Auth—IncludedIncluded
    Firebase Auth—Upcoming**Upcoming**
    Kinde—Upcoming**Upcoming**
    Okta—Upcoming**Upcoming**

    Automation

    Automation integrations availability by plan
    FeatureFreePaidEnterprise
    ChatGPT · MCPIncludedIncludedIncluded
    Claude · MCP—IncludedIncluded
    Gemini · MCPIncludedIncludedIncluded
    Grok · MCP—IncludedIncluded
    Cursor · MCP—IncludedIncluded
    Perplexity · MCP—IncludedIncluded
    MCP integration—IncludedIncluded
    Zapier—IncludedIncluded
    n8n—Upcoming**Upcoming**
    Make—Upcoming**Upcoming**
    Pipedream—Upcoming**Upcoming**
    Knock—Upcoming**Upcoming**
    Courier—Upcoming**Upcoming**
    Discord—Upcoming**Upcoming**
    Activepieces—Upcoming**Upcoming**
    Slack—Upcoming**Upcoming**
    Integrately—Upcoming**Upcoming**
    Novu—Upcoming**Upcoming**

    Payments

    Payments integrations availability by plan
    FeatureFreePaidEnterprise
    Stripe—Upcoming**Upcoming**
    PayPal—Upcoming**Upcoming**
    Square—Upcoming**Upcoming**

    Forms

    Forms integrations availability by plan
    FeatureFreePaidEnterprise
    Google FormsIncludedIncludedIncluded
    Jotform—Upcoming**Upcoming**
    Typeform—Upcoming**Upcoming**
    Tally—Upcoming**Upcoming**
    Reform—Upcoming**Upcoming**
    Framer—Upcoming**Upcoming**
    Carrd—Upcoming**Upcoming**
    Webflow—Upcoming**Upcoming**

    Booking

    Booking integrations availability by plan
    FeatureFreePaidEnterprise
    Calendly—Upcoming**Upcoming**
    Cal.com—Upcoming**Upcoming**

    Support

    Support integrations availability by plan
    FeatureFreePaidEnterprise
    Zendesk—Upcoming**Upcoming**
    Intercom—Upcoming**Upcoming**
    Freshdesk—Upcoming**Upcoming**

    CRM

    CRM integrations availability by plan
    FeatureFreePaidEnterprise
    Google ContactsIncludedIncludedIncluded
    HubSpot—Upcoming**Upcoming**
    Salesforce—Upcoming**Upcoming**
    Mailchimp—Upcoming**Upcoming**
    Clay—Upcoming**Upcoming**

    Databases

    Databases integrations availability by plan
    FeatureFreePaidEnterprise
    Google SheetsIncludedIncludedIncluded
    SupabaseIncludedIncludedIncluded
    Strapi—Upcoming**Upcoming**
    Payload CMS—Upcoming**Upcoming**
    Airtable—Upcoming**Upcoming**
    Bubble—Upcoming**Upcoming**
    Fivetran—Upcoming**Upcoming**

    Analytics

    Analytics integrations availability by plan
    FeatureFreePaidEnterprise
    Segment—Upcoming**Upcoming**
    Amplitude—Upcoming**Upcoming**
    Mixpanel—Upcoming**Upcoming**
    PostHog—Upcoming**Upcoming**
    RudderStack—Upcoming**Upcoming**

    Other

    Other integrations availability by plan
    FeatureFreePaidEnterprise
    WordPress SMTP—IncludedIncluded
    WordPress Plugin—Upcoming**Upcoming**

    ** Upcoming integrations are considered and prioritized based on user needs and requests.

    Workspace

    Organize Live and Sandbox environments, assign workspace-specific roles and control access.

    Workspace availability by plan
    FeatureFreePaidEnterprise
    Live workspaces1IncludedIncluded
    Sandbox workspaces--IncludedIncluded
    RBAC-based access--IncludedIncluded
    System-provided default roles: Owner, Admin, Editor, Marketer, Content Approver, Developer, Analytics Viewer, QA Event Viewer and Deliverability Manager--IncludedIncluded
    Custom roles and permission assignments--IncludedIncluded

    Dedicated IP

    Add a dedicated sending IP and choose the warmup approach for transactional or marketing traffic.

    Dedicated IP availability by plan
    FeatureFreePaidEnterprise
    Manual warmup (Standard)—AvailableAvailable
    Automatic warmup (Managed)—AvailableAvailable
    Transactional or marketing use case—AvailableAvailable

    Security & authentication

    Choose your sign-in method and control access to your workspace.

    Security & authentication availability by plan
    FeatureFreePaidEnterprise
    Email and password sign-inIncludedIncludedIncluded
    Google sign-inIncludedIncludedIncluded
    Amazon sign-inIncludedIncludedIncluded
    GitLab sign-inIncludedIncludedIncluded
    LinkedIn sign-inIncludedIncludedIncluded
    Slack sign-inIncludedIncludedIncluded
    Microsoft sign-in—Available · setup requiredAvailable · setup required
    Passkey sign-inAvailableAvailableAvailable
    Authenticator-app MFAAvailableAvailableAvailable
    Workspace roles and permissionsIncludedIncludedIncluded
    Organization SAML / SSO—Available · setup requiredAvailable · setup required

    Support & resources

    Get help from our team and find product guidance.

    Support & resources availability by plan
    FeatureFreePaidEnterprise
    Page SupportNot availableBased on email volumeIncluded
    Live support***AvailableIncludedIncluded
    Ticket supportIncludedIncludedIncluded
    Email supportIncludedIncludedIncluded
    In-app bug reportingIncludedIncludedIncluded
    Discord communityIncludedIncludedIncluded
    Priority support & SLA——By agreement
    Documentation and helpIncludedIncludedIncluded

    *** Live support availability hours vary and are primarily Pacific Time. Available channels do not imply guaranteed response times.

    Frequently Asked Pricing Questions

    Everything you need to know about Simply Send pricing.

    What is included in the Free plan?

    The Free plan includes up to 1,000 emails per month (transactional or marketing). Free plan emails are rate limited and do not include SMTP.

    How many transactional emails can I send on the Free plan?

    1,000 transactional emails. In some cases, you may be able to send up to ~1,333 transactional emails on the Free plan.

    How many marketing emails can I send on the Free plan?

    1,000 marketing emails.

    Is there a monthly paid plan?

    Yes. The monthly Paid plan starts at $5, in increments of $5.

    Is there an annual paid plan?

    Yes. The annual Paid plan starts at $25, in increments of $25.

    Can I send both transactional and marketing emails on the same plan?

    Yes. The Free and Paid Plans cover both transactional and marketing emails. Credits are deducted based on the type of email you send or receive — 3 credits per transactional email and 4 credits per marketing email.

    Can I top up my email credits?

    Yes. You can purchase prepaid email credits anytime.

    Is SMTP supported?

    Yes. SMTP is available on Paid Plans for transactional emails. Note that SMTP is not enabled by default. SMTP is only enabled for accounts with payment history and good sender reputation.

    Is there a size limit for emails?

    Each email (content + attachments) can be up to 2 MB at no extra cost. The first 2 MB is included in the base rate.

    How much do larger emails cost?

    Each additional 2 MB of total email size adds $0.40 per 1,000 emails. For example, a 6 MB email adds $0.80 per 1,000 emails.

    Is attachment pricing per attachment or per email?

    It is based on the total email size (content plus all attachments combined), not per attachment.

    Do I need a dedicated IP?

    No. Dedicated IPs are an optional add-on for senders who want full control over their sender reputation.

    How much does a dedicated IP cost?

    A standard dedicated IP costs $30 per IP per month.

    What is a managed dedicated IP?

    Managed IPs are automatically provisioned and scaled for you. They cost $20 per month plus $0.10 per 1,000 emails sent.

    Can I use more than one dedicated IP?

    Yes. You can add multiple standard dedicated IPs at $30 per IP per month.

    Are dedicated IPs available on the Free plan?

    No. Dedicated IPs are available on Paid plans at additional cost.

    Are taxes included in the pricing?

    Prices shown are exclusive of tax. Applicable taxes (such as VAT or GST) are calculated automatically at checkout based on your billing address. You can also add your company Tax ID during checkout.

    Do you offer refunds?

    We do not offer refunds, as our pricing is flexible and starts at affordable price points. However, we are always open to discussing your experience. Please reach out to support if you have concerns and we will do our best to help.

    Can I cancel my subscription anytime?

    Yes. You can cancel your Free or Paid subscription at any time from the Account > Billing & Usage page. Your subscription will remain active until the end of the current billing period before cancellation takes effect.

    What happens to my unused email credits when I downgrade to the free plan?

    Unused email credits remain on your account until they are used up or your subscription is cancelled.

    What is a credit?

    A credit is a unit of value used to send or receive emails. Each transactional email costs 3 credits and each marketing email costs 4 credits.

    Can I use the credits for both transactional and marketing emails?

    Yes. You can use your credits for both transactional and marketing emails (sent or received). Each transactional email costs 3 credits and each marketing email costs 4 credits.

    Can I extend the credit validity?

    Currently, we are extending credits for your convenience until further notice. Reach out to us if needed to extend the validity of your credits.

    How long will the credits be valid?

    All paid credits are valid for 1 year from the date of purchase. Free credits expires and renews every month. All credits are valid when you have an active subscription.

    Will my paid credits be available if I cancel and resubscribe?

    Yes. All paid credits will be available if you cancel and resubscribe until their expiration dates.

    Can I upgrade my subscription anytime?

    Yes. You can upgrade your subscription at any time from the Account > Billing & Usage page.

    Can I downgrade my subscription anytime?

    Yes. You can downgrade your subscription at any time from the Account > Billing & Usage page. The downgrade will take effect at the start of the next billing cycle.

    Can I change my billing interval anytime?

    Yes. You can change your billing interval from monthly to annual, or from annual to monthly, at any time from the Account > Billing & Usage page.

    Need help choosing the right plan?

    Whether you need help with integration, pricing, or custom limits, our engineering team is ready to assist you.